{"id":1404,"date":"2023-06-27T19:35:44","date_gmt":"2023-06-27T18:35:44","guid":{"rendered":"https:\/\/www.dxtr.co.uk\/?page_id=1404"},"modified":"2024-03-19T20:49:10","modified_gmt":"2024-03-19T20:49:10","slug":"fintech-app-platform-ux-case-study","status":"publish","type":"page","link":"https:\/\/www.dxtr.co.uk\/index.php\/fintech-app-platform-ux-case-study\/","title":{"rendered":"Fintech App Platform"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ background_color=”#001eff” hover_transition_duration=”0ms” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” custom_padding_last_edited=”on|phone” module_class=” et_pb_row_fullwidth” _builder_version=”4.22.2″ background_color=”rgba(0,0,0,0)” background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”85%” width_tablet=”100%” width_phone=”80%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” height=”600px” custom_margin=”0px|auto|40px|auto|false|false” custom_margin_tablet=”” custom_margin_phone=”-40px|auto|-2px|auto|false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”|0px||0px|false|false” custom_padding_phone=”0px|0px|0px|0px|false|false” hover_transition_duration=”0ms” background_last_edited=”on|tablet” make_fullwidth=”on” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ background_color=”rgba(0,0,0,0)” background_position=”top_left” custom_padding=”8%|6%|0%|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”80px|0%|80px|0%|false|false” custom_padding_last_edited=”on|desktop” hover_transition_duration=”0ms” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_divider color=”#ffffff” divider_weight=”3px” _builder_version=”4.21.0″ max_width=”100px” module_alignment=”left” custom_margin=”-54px||20px||false|false” custom_padding=”||20px|” hover_transition_duration=”0ms” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_cta title=”Flagship Financial Insights and Analytics Platform” button_url=”https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/” admin_label=”Feature 01″ _builder_version=”4.22.2″ header_font=”Montserrat|900|||||||” header_text_color=”#ffffff” header_font_size=”42px” header_letter_spacing=”-1px” header_line_height=”1.1em” body_font=”Montserrat||||||||” body_text_color=”#ffffff” body_font_size=”16″ body_line_height=”1.2em” use_background_color=”off” custom_button=”on” button_text_color=”#bc0101″ button_bg_color=”#ffffff” button_border_color=”#ffffff” button_border_radius=”0″ button_letter_spacing=”2″ button_font=”Montserrat|||on|” button_use_icon=”off” button_custom_margin=”||||false|false” button_custom_margin_tablet=”” button_custom_margin_phone=”-60px||40px||false|false” button_custom_margin_last_edited=”on|phone” text_orientation=”left” background_layout=”light” module_alignment=”center” custom_margin=”|||-7px||” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”” custom_padding_phone=”|0px||0px||” custom_padding_last_edited=”on|phone” animation_style=”fold” animation_direction=”bottom” animation_intensity_fold=”15%” hover_transition_duration=”0ms” header_text_shadow_style=”preset2″ header_text_shadow_horizontal_length=”0.2em” header_text_shadow_vertical_length=”0.2em” header_text_shadow_blur_strength=”0.4em” header_text_shadow_color=”rgba(0,43,137,0.4)” button_text_color_hover=”#6eba01″ button_border_color_hover=”#6eba01″ button_border_radius_hover=”0″ button_letter_spacing_hover=”2″ button_bg_color_hover=”rgba(0,0,0,0)” saved_tabs=”all” locked=”off” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#ffffff” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”on” button_border_color__hover=”#6eba01″ button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”on” button_border_radius__hover=”0″ button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”on” button_letter_spacing__hover=”2″ button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”on” button_bg_color__hover=”rgba(0,0,0,0)” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”] <\/p>\n

A mature app ecosystem serving 190,000+ users<\/p>\n

 <\/p>\n

\"LSEG<\/p>\n

<\/strong><\/p>\n

<\/strong><\/p>\n

<\/strong><\/p>\n

<\/strong><\/p>\n

<\/strong><\/p>\n

LSEG owns and operates the London Stock Exchange<\/p>\n

 [\/et_pb_cta][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ background_color=”rgba(0,0,0,0)” use_background_color_gradient=”on” background_color_gradient_direction=”27deg” background_color_gradient_stops=”rgba(0,0,0,0) 0%|rgba(0,0,0,0) 86%” background_color_gradient_start=”rgba(0,0,0,0)” background_color_gradient_end=”rgba(0,0,0,0)” background_color_gradient_end_position=”86%” background_enable_image=”off” background_position=”center_left” custom_padding=”50px|40px|50px|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”0px||0px|0px|false|false” custom_padding_last_edited=”on|phone” background_last_edited=”on|tablet” background_color_gradient_stops_tablet=”#bc0101 0%|rgba(0,0,0,0) 86%” background_color_gradient_stops_phone=”rgba(0,0,0,0) 0%|rgba(0,0,0,0) 86%” background_color_gradient_start_tablet=”#bc0101″ background_color_gradient_start_phone=”rgba(0,0,0,0)” parallax_tablet=”off” background_size_tablet=”cover” global_colors_info=”{}” custom_padding__hover=”|||” background_color_gradient_start_tablet_preview_tablet=”#bc0101″][et_pb_image src=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/lsws-on-laptop-large.png” alt=”complex fintech product on laptop” title_text=”complex fintech product on laptop” show_bottom_space=”off” _builder_version=”4.22.2″ positioning=”relative” position_origin_r=”top_right” vertical_offset=”-60px” horizontal_offset=”25px” width=”110%” width_tablet=”150%” width_phone=”76%” width_last_edited=”on|tablet” module_alignment=”center” custom_margin=”30px|0px||-40px|false|false” custom_margin_tablet=”-80px||||false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”|40px|||false|false” background_last_edited=”on|tablet” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ background_color=”#333333″ width=”100%” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.22.2″ background_color=”rgba(0,0,0,0)” width=”85%” min_height=”165px” custom_margin=”-95px|auto|0px|auto|false|false” custom_padding=”40px|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.22.2″ text_font=”Montserrat||||||||” text_text_color=”#ffffff” header_text_color=”#ffffff” header_3_text_color=”#ffffff” header_4_font=”Montserrat||||||||” header_4_text_color=”#ffffff” background_color=”rgba(0,0,0,0)” custom_padding=”||0px|0px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

My Role<\/h4>\n

UI Design\u00a0 \/\u00a0\u00a0<\/span>UX Design<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ background_enable_color=”off” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ text_font=”Montserrat||||||||” text_text_color=”#ffffff” header_text_color=”#ffffff” header_3_text_color=”#ffffff” header_4_font=”Montserrat||||||||” header_4_text_color=”#ffffff” background_color=”rgba(0,0,0,0)” custom_padding=”||0px|0px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

The Team<\/h4>\n

Senior Product Owner, Wealth \/ Senior Product Manager
<\/span>Business Analyst \/ Front End Developers\u00a0<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services Header” _builder_version=”4.21.0″ background_color=”#eeeeee” custom_padding=”0|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.22.2″ width=”85%” custom_padding=”60px|0px|60px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/contract.png” title_text=”contract” _builder_version=”4.21.0″ _module_preset=”default” width=”70%” module_alignment=”left” custom_padding=”0px||||false|false” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.22.2″ custom_padding=”20px||||false|false” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.21.0″ header_font_size=”28px” custom_margin=”||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

This project is under NDA<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ text_font=”||||||||” width=”70%” custom_padding=”||20px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

For contractual reasons, I can’t share the detail of my specific contributions or the precise nature of the projects I worked on over 22 months at LSEG.<\/p>\n

I can, however, give a little public domain background on the product and how I worked <\/strong>(along\u00a0with some generic visual fluff to pad out the page!<\/em>)<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services Header” _builder_version=”4.21.0″ background_enable_color=”off” background_image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/iso-01.jpeg” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.22.2″ width=”85%” custom_margin=”||||false|false” custom_padding=”0px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ custom_padding=”20px||10px||false|false” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.21.0″ custom_margin=”||-1px||false|false” custom_padding=”40px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Product Overview<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ text_font=”||||||||” locked=”off” global_colors_info=”{}”]<\/p>\n

Refinitiv Workspace<\/strong> is a financial analysis tool designed by Refinitiv, part of the London Stock Exchange Group<\/strong>, a global provider of financial market data and infrastructure. It’s essentially an app platform that offers customisable and flexible access to real-time financial data, news and analytics.<\/p>\n

The platform is used by 190,000+ finance professionals<\/strong>, like analysts, traders, and investment managers, to gain insights and make informed decisions.<\/p>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services Header” _builder_version=”4.21.0″ background_color=”rgba(10,10,10,0.05)” background_enable_image=”off” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ width=”85%” custom_padding=”40px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.21.0″ custom_margin=”||-1px||false|false” custom_padding=”0px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Users<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.22.2″ _module_preset=”default” width=”85%” custom_padding=”0px|0px|60px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Wealth Advisors” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/wealth-advisor-icon-1.png” alt=”wealth advisor icon” image_icon_width=”60%” _builder_version=”4.21.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Investment Bankers” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/investment-banker-icon-1.png” alt=”investment bankers icon” image_icon_width=”60%” _builder_version=”4.21.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Portfolio Managers” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/portfolio-managers-1.png” alt=”portfolio manager icon” image_icon_width=”60%” _builder_version=”4.21.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Traders” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/trader-icon-1.png” alt=”traders icon” image_icon_width=”60%” _builder_version=”4.21.0″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services Header” _builder_version=”4.22.2″ background_enable_color=”off” background_enable_image=”off” custom_padding=”0|0px|40px|0px|false|false” bottom_divider_color=”#3f3f3f” bottom_divider_flip=”vertical” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ width=”85%” custom_padding=”0px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ custom_margin=”||-1px||false|false” custom_padding=”40px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

My Role<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ text_font=”||||||||” locked=”off” global_colors_info=”{}”]<\/p>\n

\n

I worked on the Platform Capabilities<\/strong> team, which covered the overall framework and it’s core apps.\u00a0<\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.22.2″ width=”85%” custom_padding=”60px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.22.2″ custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_blurb title=”Gathering Requirements” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/requirements-300×247.png” alt=”requirements icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Research” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/research-300×247.png” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Heuristic Evaluation” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/heuristic-evaluation.png” alt=”heuristic evaluation icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Workshop Facilitation” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/workshops-300×247.png” alt=”Workshop facilitation icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Team Collaboration” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/collaboration-300×247.png” alt=”Collaboration icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Stakeholder Engagement” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/stakeholder-management-1-300×247.png” alt=”stakeholder management icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.22.2″ width=”85%” custom_padding=”60px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Ideation” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/ideation-300×247.png” alt=”design ideation icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”UI Design” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/UI-Design-300×247.png” alt=”UI design icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Prototyping” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/prototyping-300×247.png” alt=”Prototyping” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”User Testing” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/user-testing-1-300×247.png” alt=”User Testing Icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Design System” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/design-systems-1-300×247.png” alt=”Design Sysyems icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.21.0″ global_colors_info=”{}”][et_pb_blurb title=”Developer Handover” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/handover-300×247.png” alt=”Developer Handover icon” image_icon_width=”50%” _builder_version=”4.22.2″ _module_preset=”default” header_text_color=”#333333″ header_font_size=”16px” text_orientation=”center” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Services Header” _builder_version=”4.22.2″ background_color=”#f4f4f4″ background_enable_image=”off” bottom_divider_color=”#3f3f3f” bottom_divider_flip=”vertical” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” width=”85%” custom_padding=”60px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.21.0″ custom_margin=”||-1px||false|false” custom_padding=”20px||||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Process<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”||||||||” locked=”off” global_colors_info=”{}”]<\/p>\n

\n

Working in cross-functional teams<\/strong> in a Scaled Agile framework (SAFe) <\/strong>according to Lean UX <\/strong>principles following an iterative Think, Make, Check <\/strong>cycle. \u00a0<\/span>\u00a0<\/span><\/p>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.22.2″ _module_preset=”default” background_color=”#f4f4f4″ custom_padding=”0|0px|87px|0px|false|false” bottom_divider_color=”#111111″ global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.21.0″ _module_preset=”default” width=”85%” custom_padding=”60px|0px|20px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Think” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/think.png” alt=”Think – post-it note icon” image_icon_width=”50%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_level=”h2″ global_colors_info=”{}”]<\/p>\n

Research, analysis and workshops, collaboratively working towards a clearly defined and agreed problem statement aligned with achieving user goals, solving pain points and meeting business requirements.<\/p>\n

    \n
  • What do we know?
    What do we need to know?
    <\/i>How can we find out?
    What obstacles must we overcome?
    What are the opportunities?
    What was previously successful?
    What bombed?
    Who is working on similar problems? <\/i><\/i><\/i><\/i><\/li>\n
  • Heuristic evaluations <\/i><\/i><\/i><\/i><\/i><\/i><\/li>\n
  • Understand technical limitations <\/em><\/em><\/em><\/li>\n
  • Understand the product framework and interaction models <\/i><\/i><\/i><\/i><\/li>\n
  • Absorb the design system and existing patterns <\/i><\/i><\/i><\/i><\/li>\n
  • define problem statements <\/i><\/i><\/i><\/i><\/li>\n
  • prioritise – what will deliver best value to most users with least effort?<\/i><\/li>\n<\/ul>\n
    <\/div>\n

    [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Make” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/make.png” alt=”Make – designing in Figma icon” image_icon_width=”50%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_level=”h2″ global_colors_info=”{}”]<\/p>\n

    Prior to development, iterating with Product Owner, Stakeholders and Developers using no-code tools to create prototypes to test hypotheses.<\/p>\n

      \n
    • Process flows <\/em><\/em><\/em><\/li>\n
    • High fidelity wireframes <\/em><\/em><\/em><\/li>\n
    • Interactive prototypes
      <\/em>
      <\/em><\/li>\n
    • Align with design system and interaction models <\/em><\/em><\/em><\/li>\n
    • Propose new components and design patterns<\/em>
      <\/em>
      <\/em><\/li>\n
    • Specification documents<\/em><\/li>\n<\/ul>\n

      [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Check” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/check.png” alt=”Check – user feedback icon” image_icon_width=”50%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_level=”h2″ global_colors_info=”{}”]<\/p>\n

      Pre-flighting with collaborators, non-invested design peers and stakeholders. Testing hypotheses and gathering quantitative and qualitative feedback from users that need your solution.<\/p>\n

        \n
          \n
        • Peer review <\/em><\/em><\/em><\/li>\n
        • Stakeholder review <\/em><\/em><\/em><\/li>\n
        • Developer review <\/em><\/em><\/em><\/li>\n
        • Create testing protocols <\/em><\/em><\/em><\/li>\n
        • User testing <\/em><\/em><\/em><\/li>\n
        • Collate feedback <\/em><\/em><\/em><\/li>\n
        • Present findings<\/em><\/em><\/em><\/em><\/li>\n<\/ul>\n<\/ul>\n

          [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” width=”85%” custom_padding=”60px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ text_font=”||||||||” width=”60%” custom_padding=”||0px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

          \n

          Inevitably there will be crossover between stages in this process, especially when following a collaborative approach.<\/span><\/p>\n

          As quickly as possible, my aim is to get to something that can be tested\/debunked\/validated by a Product Owner\/Developer\/User and then iterate and refine.<\/p>\n

          In early stages that could be as ridiculously simple as showing a Product Owner how another app does something over an MS Teams call (why waste time in Figma building an example of an already universally established and understood design pattern?)<\/em><\/p>\n

          Further down the line I’d expect different versions of a high-fidelity interactive Figma prototype alongside a\u00a0 finely honed test script to gather quantitative and qualitative user feedback.<\/p>\n

          Ultimately, I want to be as certain as possible that we’re building right thing, for the right people, before heading into costly development and QA.\u00a0<\/strong><\/p>\n<\/div>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Testimonials” _builder_version=”4.22.2″ background_color=”#001eff” custom_padding=”3px||60px|||” top_divider_flip=”horizontal” bottom_divider_style=”slant” bottom_divider_color=”#111111″ animation_direction=”bottom” hover_transition_duration=”0ms” locked=”off” collapsed=”on” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ width=”85%” module_alignment=”center” custom_margin=”0px||10px||false|false” custom_padding=”40px|0px|20px|0px|false|false” hover_transition_duration=”0ms” custom_width_px=”710px” saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ background_position=”top_left” custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Testimonials Section Title” _builder_version=”4.22.2″ header_font=”Montserrat||||” header_text_color=”#FFFFFF” header_font_size=”36px” header_letter_spacing=”-1px” background_size=”initial” background_position=”top_left” background_repeat=”repeat” background_layout=”dark” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” module_alignment=”center” animation_direction=”bottom” global_colors_info=”{}”]<\/p>\n

          Testimonial<\/h1>\n

          [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” width=”85%” custom_padding=”0px|20px|80px|20px|false|false” hover_transition_duration=”0ms” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_testimonial author=”Harry Lindemann” job_title=”Senior Design Manager \/ Creative Technologist, Design Systems” company_name=”London Stock Exchange Group” portrait_url=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/Harry-Lindemann.jpeg” admin_label=”Testimonial 01″ _builder_version=”4.22.2″ width=”60%” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”||10px||false|false” custom_margin_last_edited=”on|tablet” custom_padding_tablet=”0px||60px||false|false” custom_padding_phone=”” custom_padding_last_edited=”on|tablet” animation_style=”none” border_style_all=”none” border_width_bottom=”2px” border_color_bottom=”#ffffff” border_radii_tablet=”” border_radii_phone=”” border_radii_last_edited=”on|tablet” border_style_all_tablet=”solid” border_style_all_phone=”” border_style_all_last_edited=”on|phone” border_width_all_portrait=”4px” border_color_all_portrait=”#FFFFFF” border_style_all_portrait=”solid” box_shadow_style_image=”preset2″ box_shadow_horizontal_image=”10px” box_shadow_vertical_image=”10px” box_shadow_blur_image=”20px” box_shadow_color_image=”rgba(255,255,255,0.1)” locked=”off” global_colors_info=”{}”]<\/p>\n

          “I’ve had the pleasure of working with Dexter at LSEG, where his role as a Senior Product Designer has been instrumental in our project successes. Dexter embodies meticulous attention to detail and a warm, collaborative spirit, making him a pivotal member in every endeavor we undertake. His understanding of design and development ensures that our designs are technically sound, enhancing the usability of our products.<\/span><\/p>\n

          Dexter has a knack for simplifying complex processes, ensuring a smooth transition from design to development. His exemplary communication skills make complex design concepts accessible and engaging to team members and stakeholders. His collaborative ethos and approachable demeanor foster a positive work environment, promoting shared success through complex projects. Dexter’s comprehensive skill set, from wireframing and prototyping to UX\/User Research and usability testing, contributes to a holistic design approach. I highly recommend Dexter for any endeavor seeking to harness his design expertise, collaborative spirit, and ability to streamline project processes.<\/span>“<\/p>\n

          [\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”0|0px|0px|0px|false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.22.2″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”#111111 0%|#333333 99%” width=”100%” custom_padding=”40px|20px|40px|20px|false|false” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Powering The Circular Economy” url=”https:\/\/www.dxtr.co.uk\/index.php\/3rd-party-app-integration\/” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/09\/Stuffstr-iphone-homepage-mockup.png” alt=”Stuffstr homepage mockup on an iphone” image_icon_width=”100%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_line_height=”1.2em” body_line_height=”1.2em” image_icon_custom_padding=”4px||||false|false” background_layout=”dark” custom_padding=”0px||||false|false” link_option_url=”https:\/\/www.dxtr.co.uk\/index.php\/3rd-party-app-integration\/” global_colors_info=”{}”]<\/p>\n

          Stuffstr<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Rapid Interactive Prototyping” url=”https:\/\/www.dxtr.co.uk\/index.php\/tm\/” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/ls-thumb2.png” alt=”TM mobile app” image_icon_width=”100%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_line_height=”1.2em” body_line_height=”1.2em” image_icon_custom_padding=”4px||||false|false” background_layout=”dark” custom_padding=”0px||||false|false” link_option_url=”https:\/\/www.dxtr.co.uk\/index.php\/tm\/” global_colors_info=”{}”]<\/p>\n

          Team Machine<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Revitalising a Flagship Platform” url=”https:\/\/www.dxtr.co.uk\/index.php\/fintech-app-platform-ux-case-study\/” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/lsws-on-laptop.png” alt=”complex fintech product on laptop” image_icon_width=”100%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_line_height=”1.2em” body_line_height=”1.2em” image_icon_custom_padding=”4px||||false|false” background_layout=”dark” custom_padding=”0px||||false|false” link_option_url=”https:\/\/www.dxtr.co.uk\/index.php\/fintech-app-platform-ux-case-study\/” global_colors_info=”{}”]<\/p>\n

          London Stock Exchange<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Transforming Web Presence” url=”https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/hs-thumb2.png” alt=”ecommerce website refresh” image_icon_width=”100%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_line_height=”1.2em” body_line_height=”1.2em” image_icon_custom_padding=”4px||||false|false” background_layout=”dark” custom_padding=”0px||||false|false” link_option_url=”https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/” global_colors_info=”{}”]<\/p>\n

          Homeserve UK<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”Greenfield SaaS App Design” url=”https:\/\/www.dxtr.co.uk\/index.php\/ux-case-study-fintech-investment-research-app\/” image=”https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/rd-thumb2.png” alt=”Investment consulting app” image_icon_width=”100%” icon_alignment=”left” _builder_version=”4.22.2″ _module_preset=”default” header_line_height=”1.2em” body_line_height=”1.2em” image_icon_custom_padding=”4px||||false|false” background_layout=”dark” custom_padding=”0px||||false|false” link_option_url=”https:\/\/www.dxtr.co.uk\/index.php\/ux-case-study-fintech-investment-research-app\/” global_colors_info=”{}”]<\/p>\n

          Redington<\/p>\n

          [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

          UX case study for a large scale, flagship app platform for financial data and insights. <\/p>\n","protected":false},"author":1,"featured_media":1491,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1404","page","type-page","status-publish","has-post-thumbnail","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1404","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=1404"}],"version-history":[{"count":99,"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1404\/revisions"}],"predecessor-version":[{"id":2583,"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/pages\/1404\/revisions\/2583"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/media\/1491"}],"wp:attachment":[{"href":"https:\/\/www.dxtr.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=1404"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}