{"id":73,"date":"2020-03-30T23:16:48","date_gmt":"2020-03-30T22:16:48","guid":{"rendered":"http:\/\/www.dxtr.co.uk\/?page_id=73"},"modified":"2024-01-15T15:06:35","modified_gmt":"2024-01-15T15:06:35","slug":"case-study-2-e-commerce-website","status":"publish","type":"page","link":"https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/","title":{"rendered":"Case Study 2 &#8211; Homeserve"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Services Header&#8221; _builder_version=&#8221;4.22.2&#8243; background_color=&#8221;#bc0101&#8243; vertical_offset=&#8221;0px&#8221; height=&#8221;800px&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0|0px|0px|0px|false|false&#8221; hover_transition_duration=&#8221;0ms&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; 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button_url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/&#8221; admin_label=&#8221;Feature 01&#8243; _builder_version=&#8221;4.22.2&#8243; header_font=&#8221;Montserrat|900|||||||&#8221; header_text_color=&#8221;#ffffff&#8221; header_font_size=&#8221;42px&#8221; header_letter_spacing=&#8221;-1px&#8221; body_font=&#8221;Montserrat||||||||&#8221; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;16&#8243; body_line_height=&#8221;1.4em&#8221; use_background_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#bc0101&#8243; button_bg_color=&#8221;#ffffff&#8221; button_border_color=&#8221;#ffffff&#8221; button_border_radius=&#8221;0&#8243; button_letter_spacing=&#8221;2&#8243; button_font=&#8221;Montserrat|||on|&#8221; button_use_icon=&#8221;off&#8221; button_custom_margin=&#8221;||||false|false&#8221; button_custom_margin_tablet=&#8221;&#8221; button_custom_margin_phone=&#8221;-60px||40px||false|false&#8221; button_custom_margin_last_edited=&#8221;on|phone&#8221; 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button_bg_color__hover=&#8221;rgba(0,0,0,0)&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;]<\/p>\n<p>&nbsp;<\/p>\n<p>Visual refresh following a company-wide rebranding exercise, coinciding with a move to a component-based rebuild.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/08\/homeserve_logo_horizontal_lockup-1-300x51.png\" width=\"240\" height=\"51\" alt=\"Homeserve Logo\" class=\"wp-image-1884 alignleft size-medium\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.22.2&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;27deg&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0) 0%|rgba(0,0,0,0) 86%&#8221; background_color_gradient_start=&#8221;rgba(0,0,0,0)&#8221; background_color_gradient_end=&#8221;rgba(0,0,0,0)&#8221; 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custom_padding=&#8221;|0px||0px|false|false&#8221; background_last_edited=&#8221;on|tablet&#8221; positioning_tablet=&#8221;&#8221; positioning_phone=&#8221;&#8221; positioning_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#333333&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.21.0&#8243; background_color=&#8221;rgba(0,0,0,0)&#8221; width=&#8221;70%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;90%&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;0px||0px||false|false&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; header_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_4_font=&#8221;Montserrat||||||||&#8221; header_4_text_color=&#8221;#ffffff&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;||0px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>My Role<\/h4>\n<p><span>UI Design\u00a0 \/\u00a0\u00a0<\/span><span>UX Design<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#ffffff&#8221; header_text_color=&#8221;#ffffff&#8221; header_3_text_color=&#8221;#ffffff&#8221; header_4_font=&#8221;Montserrat||||||||&#8221; header_4_text_color=&#8221;#ffffff&#8221; background_color=&#8221;rgba(0,0,0,0)&#8221; custom_padding=&#8221;||0px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>The Team<\/h4>\n<p><span style=\"font-size: 16px;\"><strong>Co-located:<\/strong> Scrum Master \/\u00a0\u00a0<\/span><span style=\"font-size: 16px;\">Front End Developer<br \/><strong>Remote:<\/strong> Product Owner \/ Back End Developer x2<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Services Header&#8221; _builder_version=&#8221;4.16&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;80%&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;80px|20px|80px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>HomeServe are a multinational providing insurance cover for a range of home utility emergencies.<\/p>\n<p>Joining the UK based tech hub following a rebrand, I was asked to develop the print style guide into a design system and pattern library for the US website, who wanted something that was distinct from the UK site but felt like part of the same family.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;|300|on||||||&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote>\n<p>By the way, we just fired our development partner for crazy delays, so your stakeholders hate the UK tech hub already!\u00a0<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;40px|0px|0px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.22.2&#8243; width=&#8221;85%&#8221; custom_padding=&#8221;0px|0px|40px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.2&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||12px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Problem<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#666666&#8243; text_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>An agency had delivered a rebrand but this didn&#8217;t include anything for the digital estate. Joining the UK based tech hub, I was asked to redesign the website for the USA business who wanted something that was distinct from the UK site but felt like part of the same family.\u00a0<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<blockquote>\n<p><em>&#8220;<\/em><em>By the way, we just fired our development partner for crazy delays, so your stakeholders hate the UK tech hub already!&#8221;<\/em><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||12px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Solution<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#666666&#8243; text_line_height=&#8221;1.4em&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>A complete redesign of the USA website with a design system and component-based pattern library following atomic design principles.\u00a0<\/p>\n<p>Product listing pages with redesigned product cards, product detail pages, basket journey and customer account area including slots for product cross\/up sells.\u00a0<\/p>\n<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;|600|||||||&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;24px&#8221; text_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||12px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Business Impact<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#666666&#8243; text_line_height=&#8221;1.4em&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Visual consistency throughout the site was greatly improved, presenting a more professional image and building trust with customers.\u00a0<\/p>\n<p>A component-based build delivers efficiency and scalability with re-usable page modules, reducing development overhead and time-to-market.<\/p>\n<p>The development team were able to swiftly rebrand components to deliver a customer account area for a newly acquired sub-brand, mirroring the parent site and simplifying support requirements.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0.04)&#8221; custom_margin=&#8221;0px|||||&#8221; custom_padding=&#8221;1px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;0px|auto||auto|false|false&#8221; custom_padding=&#8221;||0px|||&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;13px|||||&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Users and Audience<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.22.2&#8243; width=&#8221;90%&#8221; border_color_all=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/ben.png&#8221; alt=&#8221;Ben&#8221; title_text=&#8221;ben&#8221; _builder_version=&#8221;4.22.2&#8243; max_width_tablet=&#8221;30%&#8221; max_width_phone=&#8221;40%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;left&#8221; height=&#8221;135px&#8221; custom_margin=&#8221;||-2px|||&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;left&#8221; module_alignment_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.22.2&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;10px||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Ben<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>YOUNG PROFESSIONAL<br \/>Career focused, working long hours away from home<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;-10px||1px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Goals<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;0px|0px||0px|false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; border_style_all=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Find a product that covers everything<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Doesn&#8217;t want to micro-manage the process if he needs something fixed<\/span><\/li>\n<\/ul>\n<blockquote>\n<p><span style=\"font-weight: 400;\"><i>&#8220;I&#8217;m busy and work long hours, I don&#8217;t have time to source contractors or do the work myself&#8221;<\/i><\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.2&#8243; custom_padding=&#8221;||32px||false|false&#8221; border_color_bottom=&#8221;rgba(0,0,0,0.3)&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/Isaac-and-erin.png&#8221; alt=&#8221;Isaac and Erin&#8221; title_text=&#8221;Isaac and erin&#8221; _builder_version=&#8221;4.22.2&#8243; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;left&#8221; height=&#8221;135px&#8221; custom_margin=&#8221;||-1px|||&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;left&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;10px||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Isaac and Erin<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>RETIRED COUPLE<br \/>Spend most of their time at home or visiting friends and relatives<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;-10px||1px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Goals<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; border_style_all=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\">Keep the heating on in winter<\/li>\n<li style=\"font-weight: 400;\">Avoid extortionately high repair costs<\/li>\n<li style=\"font-weight: 400;\">keep premiums low\u00a0<\/li>\n<\/ul>\n<blockquote>\n<p><span style=\"font-weight: 400;\"><i>&#8220;Losing heating in Winter is a health risk for us &#8211; we need faults fixing fast&#8221;<\/i><\/span><\/p>\n<\/blockquote>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/11\/Paul-and-Maya.png&#8221; alt=&#8221;Paul and Maya&#8221; title_text=&#8221;Paul and Maya&#8221; _builder_version=&#8221;4.22.2&#8243; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;50%&#8221; max_width_phone=&#8221;100%&#8221; max_width_last_edited=&#8221;on|tablet&#8221; module_alignment=&#8221;right&#8221; height=&#8221;130px&#8221; custom_margin=&#8221;||0px|||&#8221; module_alignment_tablet=&#8221;left&#8221; module_alignment_phone=&#8221;left&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;10px||0px||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Paul &amp; Maya<\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-size: 16px;\">YOUNG COUPLE IN FIRST HOME<br \/><\/span>Renovating their home takes the majority of their spare cash<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; header_3_font=&#8221;Montserrat||||||||&#8221; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;-10px||1px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Goals<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; custom_margin=&#8221;|0px||0px|false|false&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; border_style_all=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Avoid costly repairs<\/span><\/li>\n<li style=\"font-weight: 400;\">Keep premiums low<\/li>\n<\/ul>\n<blockquote>\n<p><span style=\"font-weight: 400;\"><i>&#8220;This place is a fixer-upper &#8211; we need to be prepared for the inevitable&#8221;<\/i><\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;2px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Process<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_enable_image=&#8221;off&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_center&#8221; width=&#8221;100%&#8221; module_alignment=&#8221;center&#8221; min_height=&#8221;362px&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><strong>Atomic Design Principles<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The site would use a component-based design, delivered via the <a href=\"https:\/\/www.sitecore.com\/\" style=\"color: #e7352d;\">Sitecore Content Management System<\/a> to facilitate multivariate testing. I used the brand guidelines to create the UI following Atomic Design principles to maintain consistency throughout.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; border_style_all=&#8221;none&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#cccccc&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/atomic-design-atom.png&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;80%&#8221; width_tablet=&#8221;20%&#8221; width_phone=&#8221;50%&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px|||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221; width__hover_enabled=&#8221;off|desktop&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Atoms:<\/strong><\/h4>\n<p><span>These are the smallest building blocks of a site &#8211; fonts, colours, an image, html link or other elements such as\u00a0form labels, an input or a button.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/atomic-design-001-atoms-1.png&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;600px&#8221; custom_margin=&#8221;-1px||0px||false|false&#8221; custom_padding=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/atomic-design-molecule.png&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;90%&#8221; width_tablet=&#8221;30%&#8221; width_phone=&#8221;50%&#8221; width_last_edited=&#8221;on|desktop&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Molecules:<\/strong><\/h4>\n<p><span>These are groups of atoms. A label, input field and a button together create a search form.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/atomic-design-molecule-search-form.png&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;600px&#8221; custom_margin=&#8221;30px||||false|false&#8221; custom_padding=&#8221;0px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_divider _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_4,3_4&#8243; _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/atomic-design-03.png&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;40%&#8221; width_phone=&#8221;70%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_image align=&#8221;right&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Organisms:<\/strong><\/h4>\n<p><span>Organisms are groups of molecules joined together to form a relatively complex, distinct section of an interface. A logo, some HTML links and a search form becomes a website header, for example.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/atomic-design-organism-1.png&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;20px||||false|false&#8221; custom_padding=&#8221;20px||60px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/09\/UI-components-3.png&#8221; alt=&#8221;Homeserve style guide and ui components&#8221; title_text=&#8221;UI-components&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0.04)&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Before and After<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Primary objectives for the homepage were to rationalise the design language and reduce the overall height to keep scrolling to a minimum.\u00a0<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">Old Homepage<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/zzz-scaled.jpg&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">New Homepage<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/00001_Home__007_without_appliances-copy.jpg&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;20px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;rgba(0,0,0,0.04)&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Example Pages<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;20px|20px|0px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_gallery gallery_ids=&#8221;386,387,388,389,390,383,345,346&#8243; posts_number=&#8221;12&#8243; _builder_version=&#8221;4.21.0&#8243; title_level=&#8221;h6&#8243; title_font_size=&#8221;12px&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;0px|0px|0px|0px|false|false&#8221; box_shadow_style_image=&#8221;preset2&#8243; box_shadow_color_image=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;71deg&#8221; background_color_gradient_stops=&#8221;#e03b35 0%|#b72626 100%&#8221; background_color_gradient_start=&#8221;#e03b35&#8243; background_color_gradient_end=&#8221;#b72626&#8243; background_image=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/05\/responsive-design-mobile-and-desktop-1.png&#8221; parallax=&#8221;on&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; min_height=&#8221;800px&#8221; min_height_tablet=&#8221;&#8221; min_height_phone=&#8221;&#8221; min_height_last_edited=&#8221;on|tablet&#8221; height=&#8221;600px&#8221; background_last_edited=&#8221;on|tablet&#8221; parallax_tablet=&#8221;off&#8221; background_size_tablet=&#8221;contain&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;1px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>UX Challenge 1<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;88%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Problem:<\/strong><\/h4>\n<p>Customers are easier to retain when they have more than one service. Drive loyalty by highlighting relevant products in the &#8220;My Account&#8221; pages.<\/p>\n<h4><strong>Solution:<\/strong><\/h4>\n<p>I created 4 variants to test different scenarios: Banners with images for extra standout, text only banners, and also versions showing multiple products with and without images.<\/p>\n<h4><strong>Room for improvement:<\/strong><\/h4>\n<p>Ideally I would prefer to change only one element per variant during testing to maintain hygiene, otherwise it&#8217;s impossible to tell which change affected results.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Single product banner with image:<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-my-plans-with-cross-sell.png&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Single product banner with text only:<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-my-plans-with-cross-sell-2.png&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Multiple product banners with image:<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-my-plans-with-cross-sell-1.png&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; header_4_font=&#8221;Montserrat||||||||&#8221; custom_margin=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Multiple product banner with text only:<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-my-plans-with-cross-sell-3.png&#8221; _builder_version=&#8221;4.16&#8243; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_margin=&#8221;60px||||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>UX Challenge 2<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Problem:<\/strong><\/h4>\n<p>The product listing cards were very deep and resulted in a lot of scrolling. Bad on desktop, terrible on mobile.<\/p>\n<h4><strong>Solution:<\/strong><\/h4>\n<p>Showing the product description and icon on the same line help reduce the height of the card.<\/p>\n<p>With only one product per type, we didn&#8217;t feel it was necessary to list all the features on the card &#8211; a pattern more often seen on product comparison pages.<\/p>\n<p>Description copy was made lighter so it didn&#8217;t compete for attention with the product title, price or &#8220;Add to Cart&#8221; button.<\/p>\n<h4><strong>Room for improvement:<\/strong><\/h4>\n<p>In hindsight, I&#8217;d increase the weight of the blue product title, and scale up the button text.<\/p>\n<p>OPTIONS FOR TEST VARIANTS:<br \/>\n1. Replace the intro paragraph with a few product benefits<\/p>\n<p>2. Remove &#8220;this plan includes&#8221; to reduce the card height and replace with a &#8220;more info&#8221; link, leading to the product detail page<\/p>\n<p>3. Add a logo for the partner provider to work as a trust indicator<\/p>\n<p>4. Run variants highlighting a key product benefit to determine which one converts best<\/p>\n<p>5. Re-order the product listing page to highlight seasonal priorities first e.g. air conditioning in summer, heating in winter.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">Old product listing card<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-old-product.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; module_alignment_tablet=&#8221;center&#8221; module_alignment_phone=&#8221;&#8221; module_alignment_last_edited=&#8221;on|tablet&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4 style=\"text-align: center;\">New product listing card<\/h4>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2020\/04\/001-product-card.png&#8221; align_tablet=&#8221;center&#8221; align_phone=&#8221;&#8221; align_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.16&#8243; width_tablet=&#8221;&#8221; width_phone=&#8221;80%&#8221; width_last_edited=&#8221;on|phone&#8221; box_shadow_style=&#8221;preset2&#8243; box_shadow_horizontal=&#8221;10px&#8221; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;30px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.2)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Services&#8221; _builder_version=&#8221;4.22.2&#8243; custom_padding=&#8221;0|0|86px|0px|false|false&#8221; bottom_divider_style=&#8221;slant&#8221; bottom_divider_color=&#8221;#111111&#8243; bottom_divider_flip=&#8221;horizontal&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; custom_width_px=&#8221;710px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; background_position=&#8221;top_left&#8221; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Testimonials Section Title&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;Montserrat||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;36px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width=&#8221;710px&#8221; module_alignment=&#8221;center&#8221; animation_style=&#8221;fold&#8221; animation_direction=&#8221;bottom&#8221; animation_intensity_fold=&#8221;20%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Outcome and Lessons Learned<\/h1>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#000000&#8243; divider_weight=&#8221;3px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;100px&#8221; custom_padding=&#8221;||20px|&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;60%&#8221; width_tablet=&#8221;90%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; text_font=&#8221;||||||||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Fight the good fight, but understand you&#8217;re on the same team<\/strong><\/h4>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"43gp9-0-0\">\n<div data-offset-key=\"43gp9-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"43gp9-0-0\">I understood I&#8217;d be on the back foot with key decision-makers in the US. The project was late due to issues with an external agency before I joined the team. <\/span><span class=\"veryhardreadability\"><span data-offset-key=\"43gp9-1-0\">It was tough getting changes approved &#8211; even using established, successful design patterns backed by studies from industry leaders like the Baymard Institute<\/span><\/span><span data-offset-key=\"43gp9-2-0\">. There was an adversarial culture when I started.<\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"95umq-0-0\">\n<div data-offset-key=\"95umq-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"95umq-0-0\">\u00a0<\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"frjfp-0-0\">\n<div data-offset-key=\"frjfp-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"frjfp-0-0\">Empathy is a critical skill for UX designers. When you&#8217;re facing objections it&#8217;s important to understand you&#8217;re on the same side. I realised I was working with experienced people who had a team of\u00a0 &#8220;experts&#8221; foisted upon them. I&#8217;d been rubbing it in by quoting even more experts to make my case. My decision-makers felt like their expertise was being disregarded. They were invested in the results but not the process.\u00a0<\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"doc93-0-0\">\n<div data-offset-key=\"doc93-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"doc93-0-0\">\u00a0<\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"97qk5-0-0\">\n<div data-offset-key=\"97qk5-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"97qk5-0-0\">To counter this, I made time to review user stories with them, making sure we were on the same page. It was important they had confidence I understood their goals. When presenting, I used deliberate, collaborative language, quoting input from their team. I was clear to reference success criteria from user stories we developed together.\u00a0<\/span><span class=\"hardreadability\"><span data-offset-key=\"97qk5-1-0\">I still used well-established design patterns and UX principles, but framed as relating to their business and goals instead of citing external examples<\/span><\/span><span data-offset-key=\"97qk5-2-0\">. <\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"56jfl-0-0\">\n<div data-offset-key=\"56jfl-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span data-offset-key=\"56jfl-0-0\">\u00a0<\/span><\/div>\n<\/div>\n<div class=\"\" data-block=\"true\" data-editor=\"boukk\" data-offset-key=\"43d81-0-0\">\n<div data-offset-key=\"43d81-0-0\" class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\"><span class=\"adverb\"><span data-offset-key=\"43d81-0-0\">Crucially<\/span><\/span><span class=\"veryhardreadability\"><span data-offset-key=\"43d81-1-0\">, we brought testing forward. We were able to prove assumptions with clickable prototyping tools and invited decision-makers to the testing sessions so they could see first hand how users reacted.\u00a0<\/span><\/span><\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0|0px|0px|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#111111 0%|#333333 99%&#8221; width=&#8221;100%&#8221; custom_padding=&#8221;40px|20px|40px|20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Powering The Circular Economy&#8221; url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/3rd-party-app-integration\/&#8221; image=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/09\/Stuffstr-iphone-homepage-mockup.png&#8221; alt=&#8221;Stuffstr homepage mockup on an iphone&#8221; image_icon_width=&#8221;100%&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.2em&#8221; body_line_height=&#8221;1.2em&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;0px||||false|false&#8221; link_option_url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/3rd-party-app-integration\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Stuffstr<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Rapid Interactive Prototyping&#8221; url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/tm\/&#8221; image=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/ls-thumb2.png&#8221; alt=&#8221;TM mobile app&#8221; image_icon_width=&#8221;100%&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.2em&#8221; body_line_height=&#8221;1.2em&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;0px||||false|false&#8221; link_option_url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/tm\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Team Machine<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Revitalising a Flagship Platform&#8221; url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/fintech-app-platform-ux-case-study\/&#8221; image=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/lsws-on-laptop.png&#8221; alt=&#8221;complex fintech product on laptop&#8221; image_icon_width=&#8221;100%&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.2em&#8221; body_line_height=&#8221;1.2em&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;0px||||false|false&#8221; link_option_url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/fintech-app-platform-ux-case-study\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>London Stock Exchange Group<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Transforming Web Presence&#8221; url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/&#8221; image=&#8221;https:\/\/www.dxtr.co.uk\/wp-content\/uploads\/2023\/07\/hs-thumb2.png&#8221; alt=&#8221;ecommerce website refresh&#8221; image_icon_width=&#8221;100%&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_line_height=&#8221;1.2em&#8221; body_line_height=&#8221;1.2em&#8221; image_icon_custom_padding=&#8221;4px||||false|false&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;0px||||false|false&#8221; link_option_url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/case-study-2-e-commerce-website\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Homeserve UK<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Greenfield SaaS App Design&#8221; url=&#8221;https:\/\/www.dxtr.co.uk\/index.php\/ux-case-study-fintech-investment-research-app\/&#8221; 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